But although mobile phones have been a huge part of our lives for the best part of 20 years, confusion still surrounds the process of getting them unlocked. And that’s where we come in.

Q All Mobile Unlocking


Q My phone’s locked. What now? Is it legal to unlock it?

If you want to unlock your phone, you have several options.

One way is to take it to a local, independent phone shop which will usually charge you a fee for the service.

Another method is to do it yourself by getting hold of a code or using a special data cable and software. However, you do need a fair degree of technical know-how to do so.

It’s not illegal to unlock your phone with either of these methods. However, in both cases you risk invalidating your warranty.

But the safest and smartest way of unlocking mobile phones is to call your network and ask them to unlock it.

Whether a charge will apply and how fast and readily they’ll unlock it depends on your carrier’s policy. We'll take a look at all the major networks' policies below.

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